DIRECT
[email protected]

SOCIAL
Instagram: @macaronalibi
TikTok: @macarontiktoks

LOCATION
Viale Umbria 17, 20135 Milan, Italy

CLIENT CARE
Daily inquiries & support // Replies within 12h

PRODUCTION & DISPATCH TIMELINE

Every piece is meticulously handcrafted, assembled, and quality-checked in our studio. Please allow 7–10 business days for your order to be prepared before dispatch. Once shipped, an automated tracking number will be sent directly to your email.

WORLDWIDE SHIPPING & DELIVERY

We offer worldwide tracked express shipping on all orders. Estimated transit time is 5–12 business days depending on destination. You will receive an automated tracking link as soon as your package is dispatched.

RETURNS & ATELIER CARE

Due to the one-of-a-kind and experimental nature of handcrafted jewelry, bio-specimens, woven fiber items, and modified horology, all sales are final.
However, we stand behind the craftsmanship and integrity of our creations. We provide repair and maintenance services across all categories—including structural hardware, woven components, and horological works. If your piece requires care or restoration, simply get in touch with us directly via email or Instagram with your details and photos.